Information we collect
When you call, we collect the phone number you call from, your name, address and a description of the problem so we can send a plumber. Calls to our line may be recorded for quality and training purposes.
When you visit this website, our hosting provider and analytics tools, if enabled, may collect standard technical data such as IP address, browser type, pages visited and time of visit. This site has no forms, no accounts and no comment features.
How we use information
- To dispatch a plumber and confirm the visit
- To follow up on a completed job
- To improve call handling and training
- To maintain site security and performance
Sharing
We share your name, address and problem description with the plumber who is dispatched to you. We do not sell your personal information. We may disclose information if required by law.
Cookies
This site does not set cookies for advertising. Third-party services embedded on pages, such as Google Maps and Google Fonts, may set their own cookies or collect usage data under their own policies.
Retention and your choices
We keep call records and job information as long as needed for service, legal and business purposes. You may ask us to correct or delete personal information by calling or emailing us, subject to legal requirements.
Contact
Questions about this policy can be sent to [email protected] or answered by phone at (339) 216-9771.